Welcome To Feedback Box

Feedback and Communication Information System for Homa Bay County to enhance communication between the county government and its citizens. The system aims to improve transparency, accountability, and service delivery by facilitating two-way communication.

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About Us

About Us

Here at Feedback Box

We are all about using cool technology to make government and public services better in Homa Bay County. Our Feedback and Communication Information System is like a super smart tool that helps make things more transparent, accountable, and engaging for everyone. We use digital stuff to make it easy for the government and the people to talk to each other and work together. This way, services can be delivered faster and decisions can be made with all the right info.

Our system is designed to work on the web, on phones, through text messages, and even on social media. This helps us gather feedback quickly and figure out what needs to be done. Our main goal is to help communities, build trust, and make government work better using data and technology. At Feedback Box, we believe that technology can make public services awesome!

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Objectives

Objectives

01

Timeliness

Establish a platform for real-time feedback and communication

02

Engagement

Enhance service delivery through citizen participation.

03

Oversight

Improve government responsiveness and decision-making.

Sectors

Sectors

Feedbck box analyses prevailing situation in each sector based on development issues as well as proposing intervention to counter the challenges in the county

Services

Services

Feedbck box analyses prevailing situation in each sector based on development issues as well as proposing intervention to counter the challenges in the county

Environment

Homa Bay County has been actively addressing environmental challenges, particularly in climate change adaptation and risk assessment. The county has developed a Climate Change Action Plan (2023-2027), which outlines strategies for resilience against climate hazards

Physical Planning

This is managed under the Department of Lands, Physical Planning, Housing, and Urban Development. This department oversees land administration, urban development, and spatial planning to ensure sustainable growth and organized settlements.

Water & Irrigation

Water & Irrigation sector is managed by the Homa Bay County Water and Sanitation Company (HOMAWASCO), which oversees urban and rural water supply. Some key initiatives include:

Agriculture

Homa Bay County's Agriculture sector is a cornerstone of its economy, engaging 74% of the labor force and contributing approximately 25% to the county's Gross County Product (GCP)

Education

Homa Bay County's Education sector is managed by the Department of Education, Human Capital Development, and Vocational Training. This department focuses on improving access to quality education and skill development.

ICT & Public Administration

Homa Bay County's ICT and Public Administration sector plays a vital role in enhancing governance and service delivery.

Healthcare

Homa Bay County's Healthcare sector is managed by the Department of Public Health and Medical Services, focusing on improving access to quality healthcare for its residents

Finance & Planning

Homa Bay County's Finance and Planning sector is managed by the Department of Finance and Economic Planning, which plays a crucial role in resource mobilization, allocation, and utilization for sustainable development.

Infrastructure

Homa Bay County's Infrastructure sector is managed by the Department of Roads, Public Works, Transport, and Infrastructure, which focuses on enhancing connectivity and supporting economic growth.

Give Feedback

This Feedback and Communication Information System for Homa Bay County aims to enhance communication between the county government and its citizens. The system seeks to improve transparency, accountability, and service delivery by facilitating two-way communication

Give Feedback
Feedback

Gallery

  • All

Agriculture

Education

Environment

Finance

Healthcare

ICT

Infrastructure

Planning

Water

Feedback

Feedback Box

We collect different types of feedback to act as oversight againgst different county projects

Public Complaints & Service Delivery Reports

  • Citizens can report inefficiencies, corruption, or delays in service delivery across sectors like healthcare, infrastructure, or finance
  • Platforms like town hall meetings, suggestion boxes, online complaint portals, or direct submissions to relevant departments help address these concerns.

Performance Evaluation & Project Monitoring

  • Residents can evaluate completed projects, like roads, water installations, or housing, and provide feedback on their effectiveness
  • Through community audits, oversight committees, or engagement with local leaders, they can ensure projects meet promised standards and timelines.
Contact

Contact

Share with Us Specifying your point of feedback

Address

Homa Bay County

Call Us

+254 719 280 638

Email Us

info@feedbackbox.co.ke